Work Experience

AI Engineer Intern

GovTech Singapore

Jan 2026 - June 2026

Spearheaded stakeholder feedback analysis across government chatbots, identifying 10+ actionable pain points that informed the product roadmap and drove data-driven decision-making.
Engineered a PDF-to-Markdown conversion pipeline for RAG systems using lightweight text processing, enabling self-service knowledge base updates while keeping time and resource costs minimal.
Optimized LLM responses through advanced prompt engineering, boosting faithfulness scores by 25% and reducing hallucination rates.
Architected an end-to-end CI/CD pipeline using GitLab Actions for automated Gitbook-to-RAG document ingestion, enabling real-time knowledge synchronization and ensuring chatbots deliver accurate, up-to-date responses.

Full-Stack Software Engineer Intern

Jan 2025 - Aug 2025

Delivered cross-platform features for SAP Mobile Development Kit (MDK) using TypeScript, Java, Kotlin, and Swift, resolving 50+ JIRA tickets for multinational enterprise clients.
Diagnosed and resolved complex native Android and iOS bugs using Android Studio and Xcode, accelerating release cycles for production deployments.
Mentored 3 interns within an agile scrum team, fostering a collaborative learning environment and improving team velocity.
Spearheaded an MCP server project for MDK app development incorporating Retrieval-Augmented Generation (RAG), slashing hallucination rates by 80% and reducing token usage by 50%, dramatically accelerating MDK app development workflows.
Engineered advanced chunking and text-splitting strategies for nested JSON documents, boosting retrieval precision and delivering highly relevant context to LLM responses.

Computer Vision Intern

May 2024 - Aug 2024

Trained and fine-tuned a VGG16 deep learning model achieving 98% pixel accuracy in road classification, directly supporting autonomous driving R&D initiatives.
Conducted rigorous cross-validation across multiple datasets, uncovering environmental and annotation inconsistencies that informed data quality improvements.
Produced high-quality image segmentation annotations using GIMP in Linux, contributing training data for production segmentation models.
Authored comprehensive annotation guidelines, standardizing workflows and enabling 30% faster onboarding for future annotators.

Restaurant Assistant

May 2023 - Aug 2023

Assisted in preparing and serving sushi dishes, ensuring high-quality customer service.

Warehouse Assistant

Feb 2022 - May 2022

Ad-hoc warehouse assistant, dealing with picking, packing and quality assurance of Apple products for outbound shipments.

Police Officer

Jul 2020 - Feb 2022

Worked as a ground response officer at Marina Bay NPC during national service. Patrolled and engaged with civilians under pressure and under the public eye to help maintain safety and order at Marina Bay through attending calls, making arrests, and advising members of public.